Online Owners Portal
Looking for your account ledger or other information? Register for our owners portal to access account information and more! Instructions can be found at the link below.
Making Online Payments
Making Your Payment Online is Easy!
- Enter your payment information using information located on your payment coupon. More information on coupons can be found below.
- Select from the eligible options that appear on the next screen. Some options may not be available for your association.
- Complete the authorization and submit your request!
Truist login Example
Truist Payment Options
Pay Automatically with Association Pay (ACH)
With Truist Association Pay (ACH), you can have recurring association payments debited directly from your checking or savings account held at any US financial institution. Enroll online at the link below.
Make a One Time Payment
To make a one-time payment, use the Truist Online Payment System. One time payments can be made with a debit or credit card, or eCheck.
There is a convenience fee charged when paying with a debit or credit card. ACH payments and electronic check payments do not charge a processing fee. EChecks are less expensive and more secure than paper checks. For more information on eChecks, check out the following link.
Pay with Bill Pay Through your Personal Bank
Save time and money by scheduling your association payment through your bank's bill pay service or other online payment bill pay processor. Please refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.
Ensure your online bill pay setup reflects the following:
Payee Name: Association Name
Payee Address: PO Box 628207, Orlando, FL 32862-8207
Payee Phone: 888-722-6669
Account Number: On each scheduled payment, use the Bill Pay Account Number that appears on your association payment coupon. Do not add any other letters, numbers or identifying words in the account number area.
Mail in a Check Payment
Your homeowner's association and BB&T are pleased to offer the convenience of mailing your maintenance payments with payment coupons to:
Truist
C/O Your Association Name
PO Box 628207
Orlando, FL 32862-8207
- Do not mail cash.
- You must include an Association Services coupon with every payment.
- Make checks payable to the legal name of your homeowners association.
- Write your Bill Pay Number (located on your payment coupon) on your check.
- Write "US Funds" on Canadian checks that are to be processed in US funds.
Pay at a BB&T Branch
Your homeowner's association payments can be made at any Truist branch location. Truist has more than 2,100 branches to serve you. Take your Association Services coupon along with your payment to any BB&T location near you.
Please note that you MUST have your association coupon to make a payment in person. Association coupons are necessary so that your payment can be property applied to your account.
Need help finding us? Locate the nearest Truist branch at the link below.
Important Notes:
- There are 2 business days of processing time between when payments are deposited and when they are posted to your ledger. Keep this in mind when making payments.
- If you have lost or never received your coupon booklet, you can request your bill pay information directly. Please contact our office for this information.
Coupon Booklet Instructions
Your association may send coupon booklets at the beginning of each year. These coupons include your bill pay account number, serial account number, and unit number as well as the monthly amount. This information is necessary to make your association payments.
Statement Instructions
Your association may send statement coupons for one time payments. These statements also include your bill pay account number, serial account number, and unit number. Payments can be made with these statement coupons the same way as with a standard coupon. Note that a statment coupon may haev difrfernet account numbers
Harbor Management Email Practices
Harbor Management is aware of the threat that phishing poses to clients and we strive to ensure our email practices do not cause confusion.
Harbor Management will not
- send you an email asking you to pay your dues by clicking on a link within an email.
- send you an email asking you to pay your dues by dialing a phone number and entering your personal information which may include a card number.
- send you an email asking you for confidential information like serial account number, ATM PIN, Social Security number, or mother's maiden name.
Protecting Yourself
You should always go to the Harbor Management Website and click on the make a payment link to make a payment.
