Making Your Payment Online is Easy!
With Truist Association Pay (ACH), you can have recurring association payments debited directly from your checking or savings account held at any US financial institution. Enroll online at the link below.
To make a one-time payment, use the Truist Online Payment System. One time payments can be made with a debit or credit card, or eCheck.
There is a convenience fee charged when paying with a debit or credit card. ACH payments and electronic check payments do not charge a processing fee. EChecks are less expensive and more secure than paper checks. For more information on EChecks, check out this link!
Save time and money by scheduling your association payment through your bank's bill pay service or other online payment bill pay processor. Please refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.
Ensure your online bill pay setup reflects the following:
Payee Name: Association Name
Payee Address: PO Box 628207, Orlando, FL 32862-8207
Payee Phone: 888-722-6669
Account Number: On each scheduled payment, use the Bill Pay Account Number that appears on your association payment coupon. Do not add any other letters, numbers or identifying words in the account number area.
Your homeowner's association and BB&T are pleased to offer the convenience of mailing your maintenance payments with payment coupons to:
C/O Your Association Name
PO Box 628207
Orlando, FL 32862-8207
Your homeowner's association payments can be made at any Truist branch location. Truist has more than 2,100 branches to serve you. Take your Association Services coupon along with your payment to any BB&T location near you.
Please note that you MUST have your association coupon to make a payment in person. Association coupons are necessary so that your payment can be property applied to your account.
Need help finding us? Locate the nearest Truist branch at the link below.
Your association may send coupon booklets at the beginning of each year. These coupons include your bill pay account number, serial account number, and unit number as well as the monthly amount. This information is necessary to make your association payments.
Your association may send statement coupons for one time payments. These statements also include your bill pay account number, serial account number, and unit number. Payments can be made with these statement coupons the same way as with a standard coupon. Note that a statment coupon may haev difrfernet account numbers
The Truist Online Payment System is an optional payment method offered to associations and management companies that have entered into a lockbox relationship with Association Services. Associations must be enrolled in the Online Payment System in order for their homeowners to be able to utilize any or all of the online payment services.
You can make your association payment at Truist.com/Payments by the following methods:
• Pay by Credit/Debit Card Payment - Visa®, MasterCard®, American Express®, or Discover®. All debit cards issued by a US financial institution will incur a flat $4.95 convenience fee. All credit cards will incur a convenience fee of 2.95% of the payment transaction amount. The convenience fee incurred on debit cards issued by a non-US financial institution varies. Your exact convenience fee on all credit and debit card transactions will be displayed to you before you submit your payment.
• Pay by eCheck – A one-time electronic funds transfer by ACH debit to your checking or savings account at a U.S. financial institution. No convenience fee is charged for payments made online by eCheck.
• Enroll in Association Pay – Enroll in Association Pay to authorize recurring electronic funds transfers by ACH debit to your checking or savings account at a U.S. financial institution.
You need to provide your bill pay account number and your unit or serial number. Reference your existing payment coupon or statement for the required information.
In most instances, payments received from a bill pay service are not processed on the same day that funds are debited from your account. Depending upon the method of payment and delivery used by your bill pay provider, payments may take up to five business days or more to be posted to your association’s account. When using a bill pay service it is advisable to schedule your payment for a date well in advance of the due date
Visa®, MasterCard®, American Express®, or Discover®
When you make a payment by credit/debit card, a charge will be applied to your credit/debit
card account for the amount of your payment in addition to the convenience fee. The name
that appears on your credit/debit card statement is the full or abbreviated name of your association and Truist’s phone number.
All payments made by credit/debit card online are processed the next business day. A
business day is defined as every day except Saturdays, Sundays and bank and/or federal holidays.
All debit cards issued by a US financial institution will incur a flat $4.95 convenience fee.
All credit cards will incur a convenience fee of 2.95% of the payment transaction amount.
The convenience fee incurred on debit cards issued by a non-US financial institution varies.
Your exact convenience fee on all credit and debit card transactions will be displayed to you before you submit your payment.
Convenience fees are subject to change without notice.
The Truist Online Payment System by card payments is a one-time payment option. You
must initiate an online payment each time you want to make a payment by card payment.
The current maximum payment amount for a single card payment transaction is $10,000.00.
Multiple online payments can be submitted toward the same obligation; however, each
payment transaction will incur a convenience fee.
You can pay online through a checking or savings account at any U.S. financial institution.
There is no convenience fee for making a payment online by eCheck.
The Truist Online Payment System by eCheck is a one-time payment option. You must
initiate an online payment each time you want to make a payment by eCheck.
When you enroll in BB&T Association Pay (ACH), you are authorizing a recurring electronic funds transfer by ACH debit from your checking or savings account at any U.S. financial institution.
Homeowners can enroll online by clicking the Pay now or enroll link at Truist.com/payments. Enroll online through the 25th of the month to be effective for the next debit month.
Paper authorizations must be received by the 20th of the month to be effective for the next debit month. If the 20th falls on a weekend or holiday, the deadline is the last business day prior to the 20th.
Payments will continue to be automatically debited from your account when they are due.
The transfer of funds from your account will not cease until you notify us in writing on or
before the applicable cutoff date to be effective for the next debit date.
Complete and submit an Association Pay Cancel or Association Pay Change form to Truist Association Services. Cancel or change requests forms Association Pay are located online at Truist.com/payments in the Pay automatically with Association Pay (ACH) section.
Truist Association Services must receive cancel or change requests by the 27th of the month
to be effective the following debit month. If the 27th falls on a weekend or holiday, the
deadline is the last business day of the month prior to the 27th.
You may send the forms by any of the following methods:
Email to: ASDAutopay@Truist.com
Truist Association Services
727-548-0277, or toll-free fax: 866- 297-8932
Mail to: Truist Association Services, P.O. Box 2914, Largo, FL 33779-2914
In case of errors or questions about a payment you have made online, please contact our accounts recievable department at AR@HarborMS.com or the credit card company or bank that you use to initiate your payment. All payment disputes must be made in writing with 30 days of the payment.
Looking for your account ledger or other information? Register for our owners portal to access account information and more! Instructions can be found at the link below.
Harbor Management is aware of the threat that phishing poses to clients and we strive to ensure our email practices do not cause confusion.
Harbor Management will not
You should always go to the Harbor Management Website and click on the make a payment link to make a payment.