Harbor Management

First Citizens Property Pay

Your association uses First Citizens Property Pay if you are provided with the following information:

Management ID:

Association ID:

Account Number:

To make an online payment, click the button below and enter your unique payment details.

Click to pay with Property Pay

Truist Association Services

First Citizens Property Pay

Your association uses Truist Association Services if you are provided with the following information:

Bill Pay Number:

Serial Account Number:

Unit Number:

To make an online payment, click the button below and enter your unique payment details.

Click to pay with Truist

Making Online Payments

Making Your Payment Online is Easy!

Click the "Click to Pay" button above for your associations payment provider.
Enter your unique payment details provided on our welcome letters, late letters, coupon booklets, or statements. If you do not have this information, please reach out to our office.
Select from the eligible options that appear on the next screen, including automatic ACH payments or one time payments.
Enter your payment information and submit your payment!

All Online Payment Options

Pay Automatically with Association Pay (ACH)

With Automatic ACH, you can have recurring association payments debited directly from your checking or savings account held at any US financial institution.

Make a One Time Payment

One time payments can be made with a debit card, credit card, or ECheck

There is a convenience fee charged when paying with a debit or credit card. ACH payments and electronic check payments do not charge a processing fee. EChecks are less expensive and more secure than paper checks. For more information on EChecks, check out this link!

Pay with Bill Pay Through your Personal Bank

Save time and money by scheduling your association payment through your bank's bill pay service or other online payment bill pay processor. Please refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.

Important Notes:

There are 2 business days of processing time between when payments are deposited and when they are posted to your ledger. Keep this in mind when making payments.
If you have lost or never received your coupon booklet, you can request your bill pay information directly. Please contact our office for this information.

Frequently Asked Questions

Can I make my association payment online?

Online payment is an optional payment method offered to associations and management companies that have entered into a lockbox relationship with a banks Association Services. Associations must be enrolled in the Online Payment System in order for their homeowners to be able to utilize any or all of the online payment services. Please see your unique coupon booklet or payment information sheet for your online payment provider.

How do I make my association payment online?

First, determine who your online payment provider is. To do this, take a look at your associations payment details sheet or your unique coupon booklet. Then, navigate to the website noted on your coupon booklet, enter your unique payment account numbers, and select your payment method!

What information must I provide to make my payment using an online bill pay provider such as my personal bank?

All of the information you need to make an online payment is included in your welcome letter or coupon booklet. Be sure to reference this information before making an online payment.

What card payments do you accept?

Visa®, MasterCard®, American Express®, or Discover®

How will the payment look on my credit/debit card statement?

When you make a payment by credit/debit card, a charge will be applied to your credit/debit

card account for the amount of your payment in addition to the convenience fee. The name

that appears on your credit/debit card statement is the full or abbreviated name of your association and Truist’s phone number.

When will my payment made by credit/debit card be applied?

All payments made by credit/debit card online are processed the next business day. A

business day is defined as every day except Saturdays, Sundays and bank and/or federal holidays.

What is the convenience fee for making a payment by credit/debit card online?

Your exact convenience fee on all credit and debit card transactions will be displayed to you before you submit your payment.

There is no convenience fee for automatic ACH payments or ECheck payments!

Convenience fees are subject to change without notice.

If I pay online now by credit/debit card, will I be charged automatically next month?

You have the option to enroll in automatic payments, or a single one time payment.

Is there a maximum payment amount per transaction for payments made by credit/debit card?

The current maximum payment amount for a single card payment transaction is $10,000.00.

Multiple online payments can be submitted toward the same obligation; however, each

payment transaction will incur a convenience fee.

What types of accounts can be debited through eCheck?

You can pay online through a checking or savings account at any U.S. financial institution.

What is the convenience fee for making a payment by eCheck online?

There is no convenience fee for making a payment online by eCheck.

If I pay online now by eCheck, will I be charged automatically next month?

The Truist Online Payment System by eCheck is a one-time payment option. You must

initiate an online payment each time you want to make a payment by eCheck.

What is Automatic ACH? How do I enroll in ACH?

When you enroll in ACH Payments, you are authorizing a recurring electronic funds transfer by ACH debit from your checking or savings account at any U.S. financial institution.

If I enroll online in Association Pay, will I be charged automatically next month?

Payments will continue to be automatically debited from your account when they are due.

The transfer of funds from your account will not cease until you notify the bank in writing on or

before the applicable cutoff date to be effective for the next debit date.

How do I cancel or change my Association Pay?

To cancel ACH payments, either login to your association payment account and cancel upcoming payments, or reach out to the banks service department directly. ACH is an agreement between you and the Bank, so we cannot turn this feature off for you!

What should I do if I have a question or error on a payment that I made online?

In case of errors or questions about a payment you have made online, please contact our accounts recievable department at AR@HarborMS.com or the credit card company or bank that you use to initiate your payment. All payment disputes must be made in writing with 30 days of the payment.