Our Services

At Harbor Management, our State Licensed CAM Managers are dedicated to ensuring the seamless operation of your community association. From attendance at monthly meetings to the competitive bidding of contracted services, we cover all aspects of association management. Our commitment includes responsive customer service, handling homeowner complaints, daily correspondence, and maintaining detailed monthly management reports.

Key Services:

• Customer Service Excellence: Addressing homeowner complaints and ensuring responsive communication.
• Comprehensive Reporting: Providing detailed monthly management reports for transparency and accountability.
• Expense Monitoring: Monitoring association expenses to maintain fiscal responsibility.
• Regulatory Compliance: Staying current with industry regulations through mandatory and voluntary continuing education for our managers.
• Property and Safety Inspections: Conducting regular property and safety inspections to ensure a well-maintained and secure environment.
• Contracted Services Supervision: Overseeing competitive bidding and supervising contracted services to maintain quality and efficiency.
• Violation Monitoring: Issuing customized violation notices and providing monthly violation status reports.
• Record Maintenance: Keeping organized individual unit files for efficient record-keeping.
• Sales and Transfer Monitoring: Weekly monitoring of sales and transfers for up-to-date association records.

Education and Compliance: Association management is a regulated field, and we recognize the importance of staying abreast of changing laws and regulations. Harbor Management Services mandates a continuous education program for our managers to ensure they remain well-versed and skilled, providing our clients with the highest level of professional management.

At Harbor Management Services, we don't just manage associations; we navigate the ever-changing landscape of industry regulations to provide you with expert, compliant, and skilled management services.

 Harbor Management Services is committed to delivering comprehensive financial solutions, ensuring the utmost transparency and efficiency for your community association.

FINANCIAL PACKAGES: Our financial packages encompass meticulous management of accounts payable, accounts receivable, and various essential financial aspects, tailored to the unique needs of your association. From the collection of maintenance assessments and late fees to bank deposits, lockbox monitoring, and monthly delinquency letters, we cover every detail to uphold the financial well-being of your community.

ACCOUNTS RECEIVABLE:

• Collection of Maintenance Assessments, Late Fees, Interest, and Special Assessments
• Bank Deposit and Lock Box Monitoring
• Update of Addresses and Telephone Numbers
• Monthly Delinquency Letters
• Monitoring of Collection Process

ACCOUNTS PAYABLE:

• Custom Checks
• Year-End Vendor 1099 Forms
• Payroll, including deposits and quarterly reports

OWNERS PORTAL: Our Owners Portal grants homeowners convenient access to their account ledgers online, fostering transparency and ease of communication. Residents can stay informed about their financial transactions and update contact information securely.

ONLINE PAYMENT METHODS: In collaboration with Truist Bank, our integrated online payment methods, including debit and credit cards, automatic ACH, and online EFT, offer homeowners a secure and streamlined payment experience, helping to lower outstanding association dues and enhance the overall payment experience.

BOARD MEMBER PORTAL: For Board Members, our Board Member Portal provides real-time access to accounting data, enabling efficient approval of invoices and research into past payments. This portal enhances transparency and facilitates collaborative decision-making.

CPA COLLABORATION: Harbor Management Services collaborates closely with your CPA to ensure compliance with tax filing and audit requirements. This collaborative effort guarantees that your association's financial records are meticulously maintained, meeting the highest industry standards.

With our comprehensive financial packages and advanced online tools, Harbor Management Services stands as your trusted partner, dedicated to providing a seamless, transparent, and efficient financial management experience for your community association.

Harbor Management takes pride in providing comprehensive Maintenance services, offering a seamless solution for your community association's staffing needs. Our approach goes beyond traditional maintenance services – we specialize in hiring, training, and overseeing maintenance, recreation, and janitorial personnel to ensure the optimal functioning and appearance of your community.

MAINTENANCE SERVICES:

• Expert Staffing Solutions: We understand the importance of having skilled and reliable personnel for your community association. Our staffing solutions focus on hiring individuals with the right expertise and dedication to meet the unique needs of your community. All Harbor Management employees must pass an extensive background check, and meet our hiring criteria as negotiated with your Board of Directors. 
• Comprehensive Training Programs: To ensure that our personnel are equipped with the necessary skills, we implement thorough safety and training programs. This includes specialized training for maintenance tasks, recreation facility management, and janitorial services.
• Overseeing Personnel Performance: Harbor Management Services takes the responsibility of overseeing the performance of maintenance, recreation, and janitorial personnel. We ensure that tasks are completed efficiently, meeting the highest standards of your community.
• Efficient Deployment of Resources: Our approach involves strategically deploying personnel to optimize resources. Whether it's routine maintenance, managing recreation facilities, or janitorial services, we tailor our deployment to the specific needs of your association.
• Proactive Problem Resolution: In addition to day-to-day management, we take a proactive stance in resolving issues. By anticipating potential challenges and addressing them promptly, we aim to maintain the smooth operation of your community.
• Cohesive Management: Our employees thrive under the guidance of our skilled managers, resulting in enhanced human resource management. This approach fosters a cohesive work environment, promoting collaboration, efficiency, and a positive team culture. 

Harbor Management goes beyond traditional Maintenance services by assuming a comprehensive role in managing personnel. By choosing our Maintenance Services, your community association is relieved of the administrative burdens associated with hiring and overseeing employees. We take charge of insurance, workers' compensation, hiring, firing, HR responsibilities, replacements, and other tasks that would typically fall on the association if they were to directly hire their own employees. This holistic approach ensures a hassle-free experience for your association, allowing you to focus on the well-being and enhancement of your community. 

By choosing Harbor Management for your Maintenance needs, you're not just getting maintenance personnel; you're gaining a partner dedicated to the efficient management and enhancement of your community's overall well-being. Our goal is to provide a turnkey solution that allows your association to thrive with a well-maintained and aesthetically pleasing environment.